Healthcare Document Management Solutions (HDMS)

Healthcare Document Management Solutions (HDMS)

DocuPro is a professionally managed Healthcare Solution provider offering integrated solutions to various medical facilities and clients’ the world over to cater to various business needs.

DocuPro specializes in different verticals in Medical transcription and Healthcare Documentation Management services and Medical transcription training. Our mature approach and collective knowledge of technologies, business applicability, and the cost-effectiveness enables us to understand our client’s demand and provide appropriate solution to any business need.

DocuPro is a pioneer in providing end-to-end transcription service. Our mission is to provide transcription services of the highest professional standards utilizing state-of-the art infrastructure with well-qualified and experienced administrative and operational team. We provide each client with a comprehensive landscape of transcription solution focusing on client need and requirements.

DocuPro medical transcriptionists are indisputably one of the best in the industry. We choose people who display high levels of expertise in English language and give them comprehensive training as per the guidelines and curriculum of American Association for Medical Transcription (AAMT).

All our transcriptionists are oriented on the healthcare processes and Health Insurance Portability and Accountability (HIPAA) compliance. They are also coached in medical terminology, human anatomy, diseases, surgical procedures, and drugs as well as in particular transcription-related software to enhance quality and productivity. They undergo continuous training programs to ensure that their knowledge and skills match the latest industry developments.

We provide accurate and reliable medical transcription services to individual physicians, group practices, clinics and hospitals.

  • Medical Transcription Quality
  • Physicians and Hospitals throughout Ghana choose DocuPro Limited for a variety of reasons; we like to think the main reason is our quality. We have been transcribing for several years and our experience shows.

    All our transcriptionists have a minimum of 6 months in-house intensive training to ensure they meet our high standards. Continuous training and monitoring are part of our daily process and we continue to invest in training and technology on an ongoing basis.

    Transcripts completed by our transcriptionists go to our Quality Control Department where they are checked again word by word by a senior transcriptionist known as an proof reader. This ensures the highest possible quality output.

    DocuPro Limited also makes extensive use of lexicons, dictionaries, directories and other lists and references built up over many years.

  • Transcription Process
  • The document scans & faxes received on DocuPro Limited secure servers are encrypted and downloaded. The files are then decrypted and distributed to transcriptionists. The positives and strengths (skill-based assignment) of each transcriptionist is considered when deciding on which specialty/doctor is being assigned to the transcriptionist so as to bring out the best in accuracy and deliverability from them.

  • Quality Control and Quality Audit
  • After the transcriptionists complete the medical reports, they are then picked up by first level proof readers, who are more experienced and more proficient, and they perform word-by-word checking to eliminate errors and omissions.

    After the first level of editors complete editing, the medical reports are picked up by account managers/team leaders and their job is to make the medical reports client acceptable in terms of quality and specifications. DocuPro Limited has employed methodologies that ensure the clients get accurate medical transcriptions consistently.

    DocuPro Limited is well geared up to deliver transcripts in all the following report types:

    • Autopsy Report
    • Chart Notes
    • Clinic Notes
    • Consultation
    • Discharge Summary
    • Echocardiograms
    • Emergency Department Notes
    • History and Physical Report
    • Labor and Delivery Notes
    • Medical Imaging Reports
    • Operative Report
    • Pathology Report
    • Physician Letters
    • Progress Note
    • Psychological Report
    • Radiology Report
    • Rehabilitation Notes

    DocuPro Limited is also specialized to deliver transcripts in all the following Medical Specializations:

    • Cardiology
    • Dermatology
    • ENT
    • Gastroenterology
    • Hematology
    • Internal Medicine
    • Nephrology
    • Neurology
    • Obstetrics/Gynecology
    • Oncology
    • Ophthalmology
    • Orthopedics
    • Pain Management
    • Pediatric Neurology
    • Pediatrics
    • Plastic Surgery
    • Podiatry